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Make An Appointment
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Thank you for choosing our practice. To help us provide an appointment time most convenient to you we ask that you contact us at least 4 weeks in advance, especially for yearly exams. To schedule an appointment at any of our locations you can call any of the office locations.
Call the Church Street office at (770) 422-8505, the West Cobb office at (770) 422-7574, or the Towne Lake office at (678) 445-3567 during office hours.
All offices are open Monday through Friday 9 a.m. to 5 p.m.
Offices are closed on most major holidays.
If you cannot keep your scheduled appointment, please call in advance to reschedule or cancel so that the time can be made available to other patients.
Please tell the receptionist the general type of problem you are experiencing or if you are due for your yearly exam. This is so you may be scheduled for the appropriate type of appointment. She will also ask your telephone number so we may contact you regarding any changes in the office schedule. You may be asked to complete or update a medical history questionnaire during the first 15 minutes of your appointment.
If it has been more than one year since your complete annual exam, including a pap smear, please schedule an appointment for your yearly exam. If you have recently been seen by another physician or facility or are seeking a second opinion, please bring the appropriate medical records with you in order to assist your provider with giving you the most accurate advice.
Occasionally you may experience problems you feel may need to be managed within 24 hours. In these situations, the office personnel will, at their discretion with consultation with a physician if needed, work you into the schedule of the "on-call" physician or appropriate provided that day or as soon as possible the following day, depending on the type of problem. The length of time you may wait in the office to be seen is more variable with this type of appointment. A physician is always available for emergencies.
UNDERSTANDING OFFICE WAIT TIMES
Nobody likes to wait, especially when you have a scheduled appointment, however, sometimes it is unavoidable. When you have an appointment with your provider and have to wait to see him/her, here are a few things to keep in mind:
- Unscheduled urgent or emergency situations happen and when they do, everyoneÕs schedule falls behind.
- Keep your appointments and be on time. Often the reason your provider is running behind schedule is because previous patients were late in arriving. Do your part by keeping your appointments and arriving on time. If you have to cancel your appointment, be sure to call as soon as you realize you have a conflict.
- If you situation requires more time with your provider, be sure to tell the office staff when you are scheduling your appointment. This will help the staff better plan the dayÕs appointments and allow adequate time for your issues to be addressed.
Have you ever been waiting for your doctor and other patients were seen before you, but you were waiting longer? There are many reasons for this, such as:
- Some patients are only having lab work or other diagnostic work;
- Some have appointments with other providers in the same office;
- If you arrive early, others may have a scheduled appointment before yours;
- Others may need emergency care.
Try not to get upset or frustrated. Ask the office staff for an update if you have been waiting more than 15-20 minutes. They are there to assist you and want you to be comfortable. Chances are, they can help you understand what is going on.
Your Office Visit
There are things you can do to help minimize your waiting time when you visit your provider.
Before going to the doctor, think about your questions and expectations so you can clearly state:
- Why you are there;
- How long you have had the symptoms, and;
- What, if anything, you have done to treat them at home;
- If you have sought care from another provider for this same problem. If so, try to bring these records with you.
Such information is extremely important in helping your doctor understand your health problem so he/she can make a proper diagnosis.
Full and open communication is the only way your doctor can make the best decisions about your treatment. This may mean discussing personal information like drinking, using drugs, family problems or special behaviors and problems. Be prepared to talk about these sensitive topics. It is in your best interest to be open about these issues. Always let your provider know if you have received treatment from another medical provider.
Bring a list of all medications your are taking with you to each office visit.
Tell your provider about any past health problems which may be related to your current situation. Be sure you are thorough, clear and accurate. Bring medical records, if possible.
What can I do to make my visit easier?
- Write down any questions or concerns you have and share them with your doctor;
- Take notes on what your doctor tells you about your diagnosis and treatment plan;
- Do not be afraid to ask questions.
What if I have a question after I leave the doctorÕs office?
Chances are, you will. Write your questions down and bring them with you to your next appointment, or call the doctorÕs office and leave a message with the office staff.
Patient Forms
To expedite your time in the office, you can print the following forms, fill in the appropriate information, and bring them with you to the office.
NEW GYN PATIENT
If this is your first visit with our practice or it has been more than 5 years since your last annual exam with us, please enter your information in our Patient Portal.
NEW OB PATIENT
If this will be your first appointment with us for this pregnancy, please enter your information in our Patient Portal. Also, if you are transferring your obstetrical care from another practice, please bring the appropriate records with you to your first visit.
RETURNING PATIENT
If this appointment is for your yearly exam or it has been more than one year since your last visit, please fill out this form.
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